4) Employee Counselling at Workplace


What is Employee Counselling?

Employees face a variety of problems both at workplace and at home. These problems involve economic, social, physical, psychological and religious factors. These problems can affect their performance and productivity. The problem may be between employee and employee, employee and manager and between managers.

Employee counselling is done to bring out a positive result from the de-stressed employee. In simple terms employee counseling is like a stressed person discuss about the problem or about the poor performance and other person consoles and try to sort the problem.

Counseling is the process of helping other persons to find solutions to their problems and anxieties. The person carrying out counselling is known as counsellor and the person being counselled is called counselee or client.


 The Need For Workplace Counselling

There are a variety of reasons why employers use counselling as one of their employee-care strategies. The following are some of the reasons;

  • One of the most important duties of employers is to ensure the well-being of their workers. More and more workers are realizing that physical and psychological health, as well as efficiency, go hand in hand.
  • Counseling helps depressed people improve their mental health. Employees should not leave their issues at home when they arrive at work. Costs and organizations should be used to address psychological and social issues.
  • Counseling is one method of assisting workers in coping with the changes that are occurring in the company. Change is never easy; it disrupts, disorients, and causes distress. Therapy may assist individuals and teams in navigating these changes.
  • More and more businesses are recognizing that their workers are one of their most valuable assets. A major factor persuading employers to use employee therapy facilities is the direct obligation of caring for their employees, as well as the desire to achieve success and benefit.
  • Counseling programs can also be seen as a preventative measure, with counselors available to provide training and guidance to help people avoid mental illness.
  • Organizations are recognizing the importance of taking a holistic approach to workers, which means that their physical, mental, emotional, and social well-being are all intertwined and must be addressed as a whole.
  • Finally, therapy is a catalyst of organisational transformation in and of itself.

Employee Counselling Process:

Counselling is a planned structured activity. Employee counselling can be done in different stages. Few of them are mentioned below:

                                                                                              Source : slideshare.net2022


Benefits of effective counselling
    • Helps employees to tackle with the problems effectively
    • Employees are able to sort their problems
    • Helps in decision making
    • A new way to look at the perspective.
    • May reduce the number of absenteeism of employee
    • It may prevent termination from employer or resignation from employee.
    • It reduces the cost of hiring new employee and training new staff.
    • Possibility of smooth coordination between employer and employee.

    Problems of counselling at workplace

    Employee will not be able to discuss their official or personal problems with the counsellor, if they don’t trust or have faith in counsellor.

    They may think of getting leaked their problems or else may become worse if the counsellor let know their problems to others in the organization. Counsellor should be able to keep the confidentiality about the counselling session with the employee.

    WHO CAN COUNSEL?

    You don't have to be a licensed psychologist to learn how to advise and help people who are in need. We've probably all done it, consciously or unknowingly, at some point in our lives.

    Perhaps the most important thing is to learn the skills needed to be a good counsellor; you don't have to be born with them; all of them can be learned.


    COUNSELLING SKILLS

    • Activity listening and Empathy
    • Respect
    • Genuineness or Sincerity
    • Tolerance
    • Self-Knowledge
    • Strength and Balance
    • Direction



    REFERENCES


    Vantage circle, (2022) how to conduct propper employee counselling in the work place [online]Available from counseling/#how to conduct proper employee counseling in the workplace.[Accessed on 25 November  2022].

    Vicky, (2022) Counselling: Meaning,Techniques,Types and problems [online] Available from https://www.yourarticlelibrary.com/hrm/organisation/counselling-meaning-techniques-types-and-problems/60331.[Accessed on 26 November 2022].

    Bishnoi, p. (2022) Employee counselling :Meaning,Concept,Types,Benefits and Challenges[online] Available from https://www.economicsdiscussion.net/human-resource-management/employee-counselling/employee-counselling-meaning-concept-types-benefits-and-challenges/31639.[Accessed on 26 November 2022].  

    Quirk,K,(2020) What is counselling[online] Available from https://www.upskilled.edu. au/skillstalk/counselling-skills [Accessed on 26 November 2022].










    Comments

    1. Nimna2 December 2022 at 09:33

      Indeed most parts about counseling can be learned , but still feel that there is some element of born talent is needed to be a good counselor.

      ReplyDelete
    2. Dinusha Weerasinghe2 December 2022 at 12:29

      Employee counselling at workplace is a very sensitive approach which can help to retain employees by developing their mental well being. It is mandatory to make sure that the privacy and confidentiality is strictly maintained in order to gain trust of the employees.

      ReplyDelete
    3. Meshika Diddeniya2 December 2022 at 18:42

      Major benefit of having workplace counselling is that it helps to create a positive environment in the workplace. Counselors help employers and employees to bring out the stress and negativity to make them feel light. This helps them to think positively and to understand the importance of teamwork.

      ReplyDelete
      Replies
      1. Udara Dilshan7 December 2022 at 10:26

        True Ms Meshika.Counseling can help improve mood, treat mental illness and improve communication and relationships, and promote self-esteem and resilience

        Delete
    4. Aruna3 December 2022 at 10:27

      Counseling, as you indicated, aids in decision-making and lowers the cost of hiring and training new employees.
      As we tackle this problem, it feels very real. Therefore, discussing such topics is quite useful for today.

      ReplyDelete
    5. Madusha4 December 2022 at 05:42

      Employee counseling is a technique for comprehending and assisting people whose issues with technical, personal, and emotional adjustment are affecting how well they perform at work. Employees may become even more dissatisfied following counseling if not handled correctly and sympathetically.

      ReplyDelete

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